Collect testimonials

Collect video and text testimonials with forms, embeds, and incentives.

Forms overview

Forms are the main way to collect testimonials in VideoTestimonials, allowing you to gather feedback from customers through customizable forms.

Collect video testimonials

Every VideoTestimonials form can accept video responses, text responses, or both. Here's how to enable video and tune the recording experience.

Collect text testimonials

Configure a form to accept written responses instead of (or in addition to) video โ€” no camera required.

Add custom questions to your form

You will learn how to add custom questions to your form in VideoTestimonials, allowing you to gather specific information from your customers.

Reward testimonials with Spin the Wheel

Every spin wins a real prize โ€” the wheel just decides which value each customer gets. Set up prize slices, delivery, and the one-spin-per-email rule.

Share your collection link

You will learn how to share your collection link via email, social media, or by embedding it on your website.

Send email outreach campaigns

You will learn how to send email outreach campaigns to request testimonials from your customers.

Form triggers โ€” share link, embed, notifications

How to share your form โ€” the public URL, an iframe embed, and Discord / Telegram / Teams notifications when submissions come in.

Form builder โ€” the 5 tabs

A tour of every tab in the form builder โ€” Form, Reward, Settings, Emails, and Trigger.

The Welcome screen โ€” form builder

Configure the landing page your customer sees when they open your form.

The Rating page โ€” form builder

Ask customers for a star rating upfront, then branch to testimonial or private-feedback flow based on the score.

Why every spin wins โ€” compliance behind the wheel

The legal reasons we enforce at least one winning prize per slice and block the old no-prize configurations.

The Negative Feedback page โ€” form builder

A separate flow for low-rating responses โ€” captures the feedback privately without publishing anything public.

Incentivized testimonials โ€” FTC disclosure done right

Rules for offering any reward for a testimonial (spin wheel, global coupon, gift card) and how our built-in disclosure covers you.

About You and About Company โ€” collecting customer details

Two page blocks that collect the customer's name, avatar, job title, company, website, and logo.

Consent, privacy, and GDPR โ€” form blocks

Get clean consent to publish a testimonial, with configurable GDPR and privacy language.

The Thank You page โ€” form builder

The post-submit screen โ€” your chance to say thanks, offer a reward, and encourage a social share.

The Emails tab in the form builder

Email campaigns and templates are managed globally, not per-form. The form builder's Emails tab links out to the workspace-level Email Outreach tool.

Form Settings โ€” name, duration, auto-approval, auto-tags

The per-form operational settings โ€” form name, max video duration, pause, auto-approve, and auto-tag.

Form design โ€” per-form font, color, and logo overrides

Override the workspace-level branding for a single form โ€” great for campaign-specific looks.